Leave a map, not a maze, after death. Get started with Whenn
Order your paper Whenn pack to arrive in the post and download the app.
UK citizens hold accounts with 30+ companies to run our everyday lives. These include utility companies, insurers and banks, credit card and pension providers.
After our death, next of kin need to know which companies we hold accounts with so they can find, transfer and close those accounts for us. Over 500,000 UK citizens die each year. Many next of kin are left without the information they need.
At Whenn, we believe in 1) conversation, 2) paper and 3) digital sharing, in that order. For family members who are scattered across the country or globe, digital sharing is increasingly important.
If you think Whenn is a good idea, order Whenn, complete it yourself and tell your community. We can prepare better for death together.
Kind regards,
Whenn Founder
Sarah Giblin
Whenn helps you note and share practical info with next of kin today, whilst you are alive. Which kind of information can you share? The name of companies and service providers you use, as well as funeral preferences - via app and on paper.
Whenn app does not ask for or share passwords. Why? Banks, pension funds and most companies have a password-free way of allowing executors access to accounts. Also, because it is against banks’ and many companies’ terms and conditions - it can even be fraudulent - to login using someone else’s password.
But how do you know which companies the person who has died held accounts with? Whenn shares a map of the companies that we hold accounts with, so next of kin know which companies to contact.
If you think Whenn a good idea, join us online and share with someone you think could benefit.
Whenn is a tool to help you share the companies you use with next of kin. Why? So they find, and close or transfer, our accounts after death.
By post you'll receive a Whenn pack which includes:
The folder to keep death-related documentse.g. a will, name change deeds, civil partnership/marriage certificate, decree absolute for divorce, prepaid funeral plan
Instructions to download the app to note and share the companies you use with your next of kin
The booklet which acts as a paper backup of the app
Order one Whenn pack per person.
Choose the pack for your location. If the person completing the pack about their life usually lives in the United Kingdom, choose United Kingdom for your location. If the person completing the pack usually lives outside the United Kingdom, choose the other option.
“Someone will be responsible for finding and closing our accounts after our death. Let’s give them a better starting point when the time comes.”
Sarah Giblin, Founder Whenn
How can Whenn help?
Without the guidance of the person who has died, it can be hard to find who they hold accounts with, to close or transfer them, after death.
Whenn lets us each help next of kin after death with:
Completing information on a death certificate
Finding bank accounts
Finding phone, utility and wifi companies
Finding pension funds to end payments or transfer to beneficiaries
It’s hard for us to know in advance exactly the information our executors and next of kin need after death.
Whenn takes you through it step by step.
How to use Whenn:
1) Order your Whenn pack. It arrives by post
2) Download the app and answer the practical questions to quickly add your suppliers to your Lists
3) Share your Lists with next of kin to reference after death
Order your Whenn paper pack for £19.99
Doing death prep digitally is more comfortable for some people. Others prefer to note things on paper. Your Whenn pack arrives by post for you to complete at home and leave with your will.
Is Whenn a will?
Whenn helps with all the non-legal things next of kin and executors need to know after someone dies. Whenn is not a substitute for a will and it has no legal force.
Making a valid will, or having a civil partnership or marriage, are some of the important ways to choose someone outside your immediate family to take legal responsibility for your belongings after death. Without a will, the UK legal system, and courts in England and Wales, define who can represent you after death.
Put your affairs in order in a paperless world.
We used to leave a set of paper documents for next of kin so that they know which bank accounts, pensions and utilities we have.
In our paperless, online world, we run our lives increasingly digitally. We switch banks, utility suppliers, wifi and TV contracts multiple times in our life time. Some accounts don’t have paper statements at all.
Add suppliers to Lists and share them with next of kin.
We may know our family and friends as people, but we don’t always know who their mobile phone provider or pension provider is.
To find these accounts after someone’s death, the first things next of kin need know is which companies they are. The hardest part is: we can’t ask the person who has died.
Whenn helps us note our suppliers and providers in Lists, and share this with our next of kin. We can choose to give to them access to our Lists at all times, or only to view after death is verified.
Whenn is a way of us helping our next of kin - guiding them at a difficult time - when we are no longer there.
Together, we’re making preparing for the admin of death normal. Join us.
Sarah Giblin, Whenn Founder